(For all purposes, “MapMyMind” will be referred to as “company” or “MapMyMind”) By using/subscribing online and / or offline products or services and providing MapMyMind with your payment information, you hereby agree to these payment terms. To purchase any services or products offered by MapMyMind through the Services, you must have Internet access and a current valid accepted payment method as indicated during sign-up process. You agree to MapMyMind, or its third-party payment provider, storing and accessing your payment information. You also agree to pay the applicable fees for the services or products you purchase through the MapMyMind Services as they become due, whether on a one-time, installment, or subscription basis. Fees may vary based on your location, the type of Payment Method used, where your Payment Method was issued, or other contractual arrangements. Your transaction with us may be subject to foreign exchange fees or differences in prices, including because of exchange rates. MapMyMind does not support all payment methods, currencies or locations for payment and may vary such offerings from time to time. Additionally, you understand and agree that not all promotions and pricing are available to everyone, and that specific additional terms and conditions (such as the Special offers to select categories) may apply to certain promotional programs, pricing, or geographic locations. You agree to use your own valid Payment Method and not impersonate or otherwise use a Payment Method to avoid regulatory restrictions. Automatic pre-payments. BY SELECTING AN AUTOMATIC PRE-PAYMENT METHOD, YOU EXPRESSLY AUTHORIZE MapMyMind TO AUTOMATICALLY CHARGE THE APPLICABLE ONE TIME OR RECURRING FEE AND ANY AND ALL APPLICABLE TAXES TO YOUR PAYMENT METHOD. For any Services or products that are provided on an automatic pre-payment basis, unless otherwise specified, your payment will be charged to your Payment Method upon your purchase. Upon completion of your purchase, your access to the Online result/assessment will be available to you. For some Online counselling, mentoring & wellness services, your first payment will be scheduled for the date of confirming the booking of such services. At the time of the first scheduled payment your Payment Method will be charged and your automatic-renewal subscription will start. Your subscription/membership will continue on a month-to-month (or as defined from time to time) basis with recurring payments unless and until you cancel, are removed, or complete the service as defined during your initial agreement. You agree to pay the then-current applicable monthly payment. After the first month(or defined period) automated subscription payment, for each subsequent period, the monthly fee will automatically be billed on the monthly anniversary date of your initial credit card charge date (Billing Date). For example, if you begin a paid subscription on July 5th, you will be charged on subsequent monthly anniversary of your purchase date; therefore you would be billed July 5th for the first month and your Billing Date will be the 5th of each subsequent month or period until you cancel or are removed from the service. For certain months, your Billing Date may vary slightly if your Billing Date does not have a corresponding date the following month for example if the first charge was made on January 31st you will be billed on February 28th, and then on March 31st the following month. Failure to pay may result in the termination of your subscription.
Pre-Orders for Online and / or blended learning courses.
If you elect to preorder and secure a subscription/assessment/session, you will be required to provide your accurate Payment Method. Your Payment Method will be charged when you confirm. Thereafter your Payment Method will be charged in accordance with the terms that you selected at the time of your pre-order.
Personal information collected by Company
Company collects information in several ways. When you register/log-in for any product or service available with us, we may ask for contact information such as your name, address, telephone number and e-mail address, and for billing information. We may also ask you to complete certain forms or surveys that gather information about you, your academic background, business, profession, job, location, age, gender and your opinions or comments. Correspondence sent to us by you or by third parties about your activities, including letters or emails, may be collected into a file specific to you.
CANCELLATION & REFUND POLICY
Cancelling your automatic monthly/period-based subscription. Your automatic monthly/period-based renewal subscription will continue unless and until you cancel your subscription, or we terminate it. You may cancel your automatic subscription at any time by going to Subscription & Billing setting found in your account Settings, then click Cancel on your active subscription and confirming your cancellation request. You must cancel your automatic monthly/period-based subscription the day before your next billing date occurs in order to avoid being billed for the next periods monthly fee. If you choose to cancel your automatic monthly/period-based subscription you will continue to have full access to the services subscribed to until the end of the current period. There is no refund for the remaining period of the month in which you cancelled. If you cancel your subscription during a free trial, you may lose access to the services subscribed. When you complete any assessment/service before your next Billing Date, you will not be billed for the next monthly/period fee. Once you have made payment for any service offered by the company and in case there is any issue where the payment is not credited into the company’s account then it will not be refunded by the company and you will have to take up the issue with the third party payment service provider. In case the company has received a complete payment from you and you did not get the paid results/assessments/service then you should mail us at support@MapMyMind.co.uk with acceptable proof of payment in order to initiate a refund or provision of the results/assessments/service that you had paid for.
Cancellation terms for Pre-Orders for Subscriptions:
Cancellation of pre-order payment is not allowed and NO REFUND IS APPLICABLE IN CASE OF ANY TYPE OF PRE-ORDER PAYMENTS.
Cancellation terms for Manual Monthly/period based Subscriptions.
You will be provided the two (2) day cancellation and refund period within which to cancel your manual monthly/period-based purchase. Following the two (2) day refund period, there will be no further refunds. In order to cancel and request a refund go to the Subscription & Billing setting found in your account Settings, click Cancel on your active subscription and confirm your cancellation request with an an email to support@MapMyMind.co.uk. Following your request to cancel via your settings, you may receive an email from MapMyMind in order to obtain information and feedback relating to your request, so that MapMyMind can better understand its customers needs and preferences, and/or you may also be asked to participate in a call with MapMyMind representatives for similar purposes. Notwithstanding such communications, the date of your original cancellation request will serve as the date for calculating your refund eligibility; additionally, you will not be required to engage in such communications in order to complete your cancellation.
Refunds: Other than stated above for each form of payment method, you hereby acknowledge and agree that MapMyMind will not offer refunds on any payment/subscription/fees and charges related to your purchase of any products or Services. If you purchase any product or Service through a mobile purchase or third-party marketplace (e.g., in-app purchases through the Apple App Store, Android App Store or purchases made through certain alternative payment services), the refund policy applicable to that third-party marketplace will apply, unless otherwise explicitly stated by MapMyMind Except as otherwise explicitly stated by MapMyMind, the third-party marketplace will be solely responsible for making refunds under its refund policy, and MapMyMind will have no refund obligations. MapMyMind disclaims any responsibility or liability related to any third-party marketplace’s refund policy or the third party’s compliance or noncompliance with such policy.
Price Changes. We reserve the right to modify, terminate, or otherwise amend the price and features associated with your subscription.
Taxes. When you purchase any product or service from MapMyMind, you agree to pay not only the applicable fee, but also all applicable sales, use, value added, transaction taxes, or other government-required fees and charges that MapMyMind determines it is required to collect (taxes). Please note that MapMyMind will calculate the Estimated Taxes at checkout and that, upon confirmation, you may be responsible for a different total. All applicable taxes are calculated based on the billing information you provide us at the time of purchase. You hereby authorize MapMyMind to modify and charge any Taxes owed by you upon confirming the tax rate. Please also note that where GST / VAT collection is required, if any, GST/ VAT will be calculated and added at checkout. You hereby agree to indemnify and hold MapMyMind harmless against any and all claims by any tax authority for any underpayment of any Taxes, including, without limitation, GST/VAT, and any related penalties and/or interest.
Credit Card Billing. Credit card payments are processed by our third-party payment processor(s). By agreeing to this Terms of Use, you agree to be bound by Third Party Payment Processor(s) Terms of Service as applicable. Any breach of those terms will be treated as a breach of these Terms. If you have selected a subscription-based payment method or implemented an installment plan, your credit card will be automatically be charged monthly/recurring for the cost of the products or services provided and any applicable taxes. If any fee is not paid in a timely manner, or our processors are unable to process your transaction using the credit card information provided, we reserve the right to terminate your account or suspend or terminate your access your subscribed product or service as we deem appropriate. If your payment details change, your card provider may provide us with updated card details and you agree to our collection of such details. We may use these new details in order to help prevent any interruption to the Services. If you would like to use a different payment method or if there is a change in payment method, please visit your account settings to update your billing information.